Refund Policy

1. Our Commitment

We want you to be satisfied with Physionerds. If you are not happy with your subscription for any reason, we encourage you to contact us and we will do our best to resolve the issue.

2. Free Trial / Free Tier

Physionerds offers a free tier that gives you access to selected content before committing to a paid subscription. We encourage all users to explore the free content before upgrading.

3. Monthly Subscriptions

If you are not satisfied with your monthly subscription, you may request a full refund within 7 days of your initial payment. After 7 days, no refunds will be issued for the current billing period. You can cancel at any time to prevent future charges.

4. Annual Subscriptions

If you are not satisfied with your annual subscription, you may request a full refund within 14 days of your initial payment. After 14 days, we will consider refund requests on a case-by-case basis. If approved, refunds for annual plans will be pro-rated for unused months.

5. How to Request a Refund

To request a refund, email us at [email protected] with your account email address and the reason for your refund request. We will respond within 2 business days. Approved refunds will be processed within 5-10 business days and returned to your original payment method.

6. Cancellations

You can cancel your subscription at any time. Cancellation stops future billing but does not automatically trigger a refund. After cancellation, you will continue to have access to premium content until the end of your current billing period.

7. Exceptions

We reserve the right to refuse refund requests in cases of suspected abuse of the refund policy, accounts that have been suspended for violating our Terms of Use, or requests made outside the refund window without extenuating circumstances.

8. Contact Us

If you have any questions about our refund policy or would like to request a refund, please contact us at [email protected]. We aim to respond to all queries within 2 business days.

Questions? Contact us at [email protected]